Refund policy

If you experience a purchase problem or believe the service was materially misrepresented, contact support@passmybpt.com with the email used at checkout.

Any rights and remedies available under applicable consumer law continue to apply. Approved refunds are returned through the original payment method and may take time to appear depending on the payment provider.

A successful full refund removes the unused access remaining from that purchase. A partial refund removes the corresponding proportion of that purchase's unused access. Time supported by another purchase is preserved. A pending refund or payment dispute may temporarily hold the affected unused access until Stripe reports the final outcome.